![]() ![]() I am respectfully requesting that ***** and Republic Finance " Cease & Desist" contact my mother, my job, and or personal contacts for the purpose of using deceptive techniques to collect or discuss a debt. *****'s behavior was inappropriate, insensitive, and in direct violation of the 2021 Federal Violation of Fair Debt Collection Practices. In, fact *****'s illegal request and harassing negative tone caused my mother to have a panic attack, headache, and anxiety. My mother felt intimidated, worried, and very anxious after speaking with *****. In addition, ***** asked questions about my job, and finances and continued to detain my mother on the phone by stating that it was " AN EMERGENCY" that she locate, and speak with me and that my mother help ***** " call" me. ***** ( Manager) demanded more than once that my mother call me from her 314 number and conference ***** into the call. Louis Missouri and consistently integrated her with numerous illegal questions regarding my account with Republic Finance. On February 28, 2023, the manager of Republic Finance called my 81-year-old mother ***** ** **** in St. Have any questions or additional information, please feel free to contact me. As of the date of this response, theĬonsumer has not contacted Republic Finance. Mailed a letter on Apto the Consumer requesting that he return ourĬalls to discuss this matter in detail. Specifically, Republic Finance’s RVP attempted to reach theĬonsumer by telephone to discuss this matter on April 13, 2023, April 17, 2023,Īnd Apbut was unsuccessful in her attempts. Matter, and to reach a mutually agreeable resolution, with the Consumer on Vice President (“RVP”) attempted to contact the Consumer to discuss this As a part of its investigation, Republic Finance’s Regional Receiving his complaint, Republic Finance immediately investigated the Instead, we refer to the consumer as "the Information, including the consumer's name, out of this response. PleaseĪllow this to serve as Republic Finance's response to case #19926591. We welcome the opportunity to address the concerns of our customers. ("Republic Finance") to provide excellent customer service and ![]() You for your correspondence dated April 12, 2023. This complaint and considers this matter closed.Īny questions or additional information, please feel free to contact me. Republicįinance is mailing a letter under separate cover to the Consumer in response to That it pertains to a matter allegedly involving active litigation. Republic Finance has confirmed with the BBB that the Consumer’sĬomplaint and desired resolution are outside the BBB’s purview due to the fact ![]() ![]() Receiving this complaint, Republic Finance immediately investigated the Information, including the consumer’s name, out of this response. Requested by the BBB guidelines, we have left all personal identifying It is our goal at Republic Finance, LLC (“Republicįinance”) to provide excellent service and we welcome the opportunity toĪddress the concerns of our customers. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Your correspondence dated April 14, 2023. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]()
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